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Personal Banker

  • Full Time
  • All - Tillamook County
  • Applications have closed
  • Hourly Salary: $20.25-21.00

Website Umpqua bank

This position is a standard 35 hours per week. Position is eligible for full benefits: medical, dental, vision, life, and AD&D insurance, 401(k) with employer match, vacation pay, sick pay, and 11 paid holidays. Position is also eligible for very generous incentive program in addition to base pay.

As a Personal Banker, you will help clients achieve financial well-being through deep customer relationships and a thoughtful understanding of their needs, to offer the best and most appropriate personal and business financial products and services. You will also provide sales and service support to the Retail Store team and serve as the primary new account and loan originator for the store.

Functions

Build, develop and deepen customer relationships through active market profiling, and needs-based questioning to identify deposit, credit, and investment solutions to help customers achieve their financial goals. Solutions include, services and current technologies the Bank offers that are available for customer convenience. Educate customers on alternative channels that provide value, and then refer to appropriate lines of business.
Establish preset appointments, deliver quality Financial Wellness Review conversations, identify needs, make recommendations and follow up.
Assist the customer with their financial growth through savvy advice and educating the customer on alternative channels that provide value and refer to appropriate lines of business. Develop strong partnerships with Operations Leaders, Financial Advisors, Mortgage Advisors, Small Business colleagues and other line of business partners focusing on client acquisition and deepening the relationship of current clients; effectively manage those partnerships.
Originate simple to complex consumer lending inside the Store.
Originate limited Small Business loans as well as provides cash management solutions, such as Treasury Management and Merchant Services, payroll and ACH.
Recognize a small business with potential and make a quality referrals to the proper team.
Cross-sell other bank services and refer customers to other departments as appropriate.
Demonstrate compliance with all bank regulations that apply to your position, and keep up to date on regulation changes.
Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.

Qualifications

High school diploma or GED required.
3-5 years of banking and/or demonstrated sales experience.
1 year of experience in developing current and new customer relationships, achieving sales goals and building referral sources in banking or retail environment with customer service and cash handling experience.
1 year experience in a lending function with loan origination and processing functions, or equivalent training. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Reg Z.
Foundational knowledge of sales and service techniques with consumers and small businesses, including tele-consulting, outside calling, prospecting and networking. Basic understanding of personal finances and concept of budgeting.
Must have access to reliable transportation to facilitate travel outside of the branches, including outside sales calls.